View From Purcell, Oklahoma: Realtor Safety; My Thoughts

Realtor Safety; My Thoughts

After the murder of the agent in Arkansas, this topic has been very prolific on our local board's email system. The following is what I suggest/believe is the best way to handle the situation.

 

Realtor Safety

 

If we would ALL stop ‘dropping everything’ and running to show a random person properties we would all be safer and have more time and money in our pockets.

 

I ask potential buyers if they are pre-approved and I hear “What’s that?” followed by “I have looked for the last 2 months with X agents and no one has asked me for that.” (Of course, this tells me they have no loyalty or are simply a looky-loo. This also tells me that, as professionals, we are doing a poor job explaining the process and the benefits to potential buyers of getting pre-approved.)

 

In the old days we pre-approved buyers ourselves (26+ years selling RE.) The buyer had to go to the mortgage office, fill out all the paperwork and sign everything. The process could take several days or much longer, since a meeting had to take place.  The 'drop everything and run' mentality is a hold over from this era.

 

Today, a pre-qual (which is worthless IMO, but another topic entirely) can be done in 15 minutes and a pre-approval in much less than 24 hours.

 

We are professionals, but we don’t give that impression at times. If we make ourselves available at the 'drop of a hat' we are giving theimpression that we DON'T do anything, but sit around waiting for the phone to ring. Also, it shows a lack of respect/professionalism to a seller when we call to schedule an appointment in 15 minutes. (I am guilty of this one, too.)

 

Make a pre-approval a requirement before showing. It is so easy to do: Blame your broker, blame the seller, blame the listing agent. Say to the potential buyer, “It says in Realtor remarks that buyers must be pre-qualified before showing” or “It is company policy that buyers be pre-qualified before showing”.

 

If we all request/require pre-approvals it will eventually become the norm and be expected by buyers and sellers. We have to educate (train) the public and establish the way things are done.

 

If we don’t run every time the phone rings we are perceived as more professional and perception is more than half the battle. You can’t simply show up at the doctor’s office, lawyer’s office, mechanic, CPA, etc.

 

What does this have to do with safety? Simple. If it is no longer the norm to show unapproved (thus unknown) buyers homes we will all be safer. The calls of “I am sitting in front of 1234 Main St can I see it right now?” will stop.

 

We must act professional to be perceived as professional.

 

Simply my thoughts on the situation.

 

Licensed to SELL - Dedicated - Experienced - Honest - Than Maynard - Purcell, OK

Head shot

Than Maynard
REALTOR, CRB, Certified Short Sale agent, Certified Foreclosure Agent, Accredited REO Agent
Coldwell Banker Heart of Oklahoma Real Estate
1726 N Green Avenue, Purcell, OK 73080
CELL: (405) 990-8862
OFFICE: (405) 527-3012
www.cbheart.com

 

 

We never stop moving 3d

Comment balloon 23 commentsThan Maynard • October 02 2014 11:08AM

Comments

I'm with you here, Than.  All buyers need to be pre-approved before we open a door.  

Posted by Amanda Christiansen, Christiansen Group Realty (Christiansen Group Realty (260)704-0843) over 4 years ago

This is good advice, Than. We need to slow down before we run out and show property, and use our instincts. If it doesn't feel right it probably isn't.

Posted by Jane Peters, Los Angeles real estate concierge services (Home Jane Realty) over 4 years ago

I ask if they have been to the bank.  I then get full names and home addresses along with phone numbers.

Any problems getting this info and we go no further.

You are aright about us not being as professional as we should be.

Posted by William Feela, Realtor, Whispering Pines Realty 651-674-5999 No. (WHISPERING PINES REALTY) over 4 years ago

You are 100% right. If we want to be treated as professionals, we should act like professionals.  

Posted by Susan Haughton, Susan & Mindy Team...Honesty. Integrity. Results. (Long and Foster REALTORS (703) 470-4545) over 4 years ago

I agree Than, one of the best pieces of advice I got as a new agent was you meet at the office and they don't get in your car without a pre-approval.

Posted by Debbie Malone, From Lynchburg To The Lake (434) 546-0369 (Londeree's Real Estate & Property Management) over 4 years ago

Than, I agree, though it's hard to stop this practice in such a competitive environment.

Posted by Gabe Sanders, Stuart Florida Real Estate (Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales) over 4 years ago

Gabe Sanders I understand that and that is always the reason agents drop everything and run, but it just continues to perpetuate the myth that we do nothing, but sit and wait for the phone to ring.

The mortgage industry could have some great commercials about getting qualified....people who got the house UC because they had a qualification letter and the seller took their offer because the seller felt they were the most serious.

Posted by Than Maynard, Broker - Licensed to List & Sell - 405-990-8862 (Coldwell Banker Heart of Oklahoma) over 4 years ago

You are right Than, I have done it in the past. Will I now? NO, not at any cost. We now have procedures in place in the office to avoid this very thing from happening. Just sorry that a vibrant, exceptional person died just because she was doing her job, so very sad!

Posted by Wanda Kubat-Nerdin - Wanda Can!, So Utah Residential, Referral & Relocation REALTOR (Prado Real Estate South) over 4 years ago

Yes, no commission is worth risking a life.

Posted by Michelle Carr-Crowe Just Call 408-252-8900 Top 1%!, Family Helping Families Buy & Sell Homes 40+ Years (Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty) over 4 years ago

Hi Than,

GREAT post!  You really hit the nail on the head.  The drop and run mentality has to stop!

Posted by Wayne and Jean Marie Zuhl, The Last Names You'll Ever Need in Real Estate (Samsel & Associates) over 4 years ago

Than,

I always require that buyers get pre-qualified at least.. get their contact information and have them come by the office.  Don and I always show as a team if it's someone that we don't know.  Ditto on listings..  I've had buyers get insulted when I ask them to get pre-qualified.. we should get insulted that they would expect us to drop everything and run to show a house to someone that's not serious enough to talk to a lender.  Great post. 

Posted by 1~Judi Barrett, BS Ed, Integrity Real Estate Services -IDABEL OK (Integrity Real Estate Services 118 SE AVE N, Idabel, OK 74745) over 4 years ago

Than Maynard I subscribe to your ideas wholeheartedly - well done

Posted by Karen Kruschka, - "My Experience Isn't Expensive - It's PRICELESS" (RE/MAX Executives) over 4 years ago

Hey Than:

This truly was a sad, sad event. Our prayers are with the family as they seek to move forward. 

Posted by Alan Kirkpatrick, Alan in Austin (Austin Texas Homes) over 4 years ago

Than, my thoughts exactly.  I ask a lot of questions, I make sure they are pre-approved and ask for phone numbers, emails and how they were referred to me, before I take any further steps. 

Posted by Michael A. Caruso (Surterre Properties) over 4 years ago

Than, Good suggestion in your post. I will never meet a potential client at a home that I have never met before and that includes women. Safety sometimes is a matter of common sense. 

Posted by Robert Bob Gilbert, Your Katy TX ( West of Houston) Real Estate Expert (Berkshire Hathaway HomeServices Anderson Properties) over 4 years ago

The longer we are in this business, the less willing we are to jump at every call. But rookie agents should really pay attention and be careful about that.

Posted by Georgie Hunter R(S) 58089, Maui Real Estate sales and lifestyle info (Hawai'i Life Real Estate Brokers) over 4 years ago

Have a great day and a very special Thanksgiving!

Posted by Roy Kelley (Realty Group Referrals) over 4 years ago

Just dropping by to say Happy New Year and hoping your 2015 will be a good one.

Posted by Georgie Hunter R(S) 58089, Maui Real Estate sales and lifestyle info (Hawai'i Life Real Estate Brokers) over 4 years ago

Than, is there an activetain group now where conservatives are posting? I miss all the conservatives sharing.

Posted by Mike Frazier, Northwest Tennessee Realtor (Carousel Realty of Dyer County) over 4 years ago

Than Maynard Are you going to post now that Trulia and Zillow are history?

Posted by Karen Kruschka, - "My Experience Isn't Expensive - It's PRICELESS" (RE/MAX Executives) almost 4 years ago

Karen Kruschka Mike Frazier I doubt I will be back. I was simply spending too much time posting and commenting. Since I write my own stuff and actually read the posts it was very time consuming.

Mike, I do miss the conservative articles, but I have pretty much given up on this country recovering. The Rep leadership are cowards and basically DemLite. Most likely we will end up with another Dem as president, since the MSM and Repub Party have determined for us that a true conservative is 'un-electable'. We have done so well with the 'electable' candidates I don't see why we shouldn't run an 'un-electable' one!

Posted by Than Maynard, Broker - Licensed to List & Sell - 405-990-8862 (Coldwell Banker Heart of Oklahoma) almost 4 years ago

Than, we are missing you alot on activerain. We have a new owner and bob stewart is back running activerain.

Posted by Mike Frazier, Northwest Tennessee Realtor (Carousel Realty of Dyer County) over 3 years ago

I was looking for your current blogs. I hope all is going well for you.

Posted by Roy Kelley (Realty Group Referrals) about 3 years ago

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